Damaged Products

We do are best to inspect all products before they ship to make sure they are not damaged or altered in any way. When you receive your products inspect the goods upon delivery and report the damages in writing (preferably by email) within 48 hours of receipt. Damaged goods must be returned to Steetz within 14 days of when you received them. Faulty or damaged tools and machinery must be returned with all parts originally shipped.

Accidental damage, neglect or misuse of items will not be accepted for a return.

Items damaged during shipping will be dealt with through the shipper and Steetz is held in no way responsible for the actions and methods of any shipping service.

money back GUARANTEE

Steetz is proud of the tools and workwear we sell. If for any reason you are unhappy with the products you receive they can be returned for a full refund, minus a 15% restocking fee.

For products that arrived as requested and are not damaged or faulty the customer must pay any return shipping costs involved with the return.

If you have been sent the incorrect product they must be returned unused and unaltered