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SHIPPING & RETURNS

The following Shipping and Returns Policy is applicable to ALL sales, whether online or through other means, such as Fax, Telephone, In Person or Mail Order.

All goods and services provided by Steetz are 100% guaranteed for your satisfaction. In order to return your purchase for the fullest refund possible, please read and follow all of the terms below.

Damaged Products

We do are best to inspect all products before they ship to make sure they are not damaged or altered in any way. When you receive your products inspect the goods upon delivery and report the damages in writing (preferably by email) within 48 hours of receipt. Damaged goods must be returned to Steetz within 14 days of when you received them. Faulty or damaged tools and machinery must be returned with all parts originally shipped.

Accidental damage, neglect or misuse of items will not be accepted for a return.

Items damaged during shipping will be dealt with through the shipper and Steetz is held in no way responsible for the actions and methods of any shipping service.

money back GUARANTEE

Steetz is proud of the tools and workwear we sell. If for any reason you are unhappy with the products you receive they can be returned for a full refund, minus a 15% restocking fee.

For products that arrived as requested and are not damaged or faulty the customer must pay any return shipping costs involved with the return.

If you have been sent the incorrect product they must be returned unused and unaltered

 

About Us

Steetz is a family owned and operated business specializing in copper sheet metal roofing, slate roofing and sheet metal architectural designs. Our deep understanding of the trade and the tools required to get the job done right has led us to be proud retailer of the highest quality tools and workwear for a wide range of industries.

Brands We Carry
Beran Wien 1907 Biegetec Bjarnes System Dinosaurier Werkzeuge Draco Tools FHB original Freund Kling Lorch MASC Parat GmbH Peddinghaus Perkeo-Werk Picard Hammer RAU Schroeder Machinery Steetz Stubai ZMV GmbH Wuko Maschinenbau
Hours & Contact Info

Toll FreE: 1-855-931-2228

LOCAL: 1-403-931-2228

Email: info@steetz.com

hours: Monday to Friday 8:00AM - 5:00PM

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